Privacy Policy.

Who we are

vesreth.com is operated by VESRETH, India. This policy explains how we handle your personal information, in line with applicable Indian law.

What we collect

• Order details: name, email, phone number, billing and delivery address, and what you buy
• Account details: email and password if you create an account
• Messages: what you send through our contact form, email or WhatsApp
• Technical data: basic device and usage information that keeps the site secure and working

How we use it

• To process, deliver and support your orders
• To handle cancellations, exchanges and refunds
• To respond to your questions
• To send updates you’ve signed up for. You can unsubscribe at any time
• To keep the site secure and meet legal and tax obligations

Payments

Online payments are processed securely by Razorpay. We never see or store your full card, UPI or bank details. Razorpay handles them under its own privacy policy.

Sharing

We share information only with partners who help us run the store, such as our payment provider, delivery couriers, website host and email provider, and only as needed to provide the service. We may also disclose information where the law requires it. We never sell your personal data.

Cookies

We use essential cookies to run the site, such as keeping items in your bag and keeping you signed in. Blocking them may stop the bag and checkout from working.

How long we keep it

We keep order records for as long as needed for tax and accounting, and other information only while it’s needed for the purposes above.

Your rights

You can ask to access, correct or delete your personal information, or withdraw consent, by writing to hello@vesreth.com. Our site isn’t intended for children under 18.

Changes

We may update this policy. The date at the top of this page shows the latest version.

Grievances

If you have a complaint about a product, an order or how your data is handled, contact our Grievance Officer, at hello@vesreth.com or +91 98846 77177. We acknowledge complaints within 48 hours and aim to resolve them within one month.

Contact

• Email: hello@vesreth.com
• Phone / WhatsApp: +91 98846 77177 (Mon–Sat, 10am–7pm IST)
• Business: VESRETH, India